Staitmint Support
Need help with Staitmint? Email us at jack@optaimum.com and we'll get back to you.
Please include the email address you signed up with, and what happened (with a screenshot if you can). Never send us your password.
Common questions
I forgot my password
On the sign-in screen, tap Forgot password? and enter your email. We'll send you a link to choose a new one. You can also start from staitment.onrender.com/reset.
If you signed up with Sign in with Apple or Google, you don't have a Staitmint password: sign in with the same button again.
Manage or cancel my subscription
Subscriptions are handled by Apple. On your iPhone, open Settings → [your name] → Subscriptions → Staitmint. Cancelling stops the next renewal; you keep Premium until the end of the period you've paid for.
Deleting your account does not cancel an Apple subscription. Cancel it in Settings as above.
Request a refund
Apple handles all payments and refunds for App Store purchases. Request a refund at reportaproblem.apple.com.
Delete my account
In the app, open Accounts and tap Delete account. Deletion is immediate and permanent. See the Privacy Policy for what it removes.
Who can use Staitmint
Staitmint is for adults: you must be at least 18. If you're a parent or guardian and believe someone under 18 is using Staitmint, email us and we'll delete their account.
Privacy and terms
Contact
Optaimum LLC 1100 S Miami Ave, Apt 3302, Miami, FL 33130 jack@optaimum.com